Shipping & Returns

PURA SEED OF OREGON Shipping Policy (United States Only)

 PURA SEED OF OREGON Shipping Policy (United States Only)

Thank you for choosing PURA SEED OF OREGON!  To ensure a smooth and satisfactory shopping experience, please read our detailed shipping policy and acknowledge you fully understand our terms and conditions before placing an order.

1. Shipping Locations:
We only ship within the United States. Due to federal regulations and varying laws, we cannot currently ship cannabis seeds internationally or to outlying U.S. territories.

2. Age Requirement:
Customers must be 21 years of age or older to purchase products from PURA SEED OF OREGON Site. By placing an order with us, you confirm that you meet the minimum age requirements and are legally allowed to purchase our seeds in your state or jurisdiction.

3. Shipping Methods:
We use discreet and reliable shipping methods with tracking numbers to ensure that your order arrives safely and securely to your address. Shipping methods include Priority Mail shipping with tracking information provided to you via email once your order is dispatched.

4. Processing Time:
Orders are processed within 1-2 business days after payment confirmation. We strive to ship orders as quickly as possible, but during peak periods and holidays, processing times may vary slightly.

5. Shipping Costs:
Shipping and handling will be a flat rate of $5.00 per order; however, if you order $100.00 or more, shipping will be free.

6. Packaging:
We take utmost care in discreet packaging to protect your privacy and ensure the safety of your seeds during transit. Your order will be packaged in plain, unmarked packaging with no reference to cannabis seeds or our company name.

7. Delivery Time:
Delivery times may vary depending on your location and the shipping method selected. Typically, orders are delivered within 3-5 business days from the date of shipment. However, please note that unforeseen circumstances such as weather conditions or postal delays may affect delivery times.

8. Order Tracking:
Once your order is dispatched, you will receive an email containing your tracking information. You can use this information to track the status of your package and estimate its delivery date.

9. Undelivered Packages:
If a package is RETURN TO SENDER due to an incorrect or incomplete address provided by the customer, refusal of the package, or failure to collect the package from the designated mail carrier, we will contact you to verify the shipping details. An additional shipping fee may apply to re-ship the same package to you again.

10. Order Discrepancies and Damages:
Upon receiving your order, please inspect it carefully. If there are any discrepancies or damages, please contact customer support within 48 hours of delivery. We may request photographic evidence to accurately assess the situation.

11. Returns and Refunds:
Due to the nature of product we sell, we do not accept returns on cannabis  seeds unless they are cracked, crushed or damaged upon receipt. If you believe you received damaged seeds, please contact us within 7 days of delivery to initiate the return process. Approved returns are eligible for replacement seeds.

12. Lost Packages:
In the unlikely event that your package is lost during transit and the tracking information indicates non-delivery, please contact us immediately. We will work with the carrier to investigate the issue and determine an appropriate resolution, including re-dispatching your original order.

13. Legal Compliance:
Customers are responsible for ensuring compliance with all applicable federal, state, and local laws and regulations related to cannabis seeds. We do not provide legal advice. It is the customer’s responsibility to understand and adhere to the laws in their state or jurisdiction.

14. Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact our customer support team via email at contact@psoforegon.com and we will get back to you asap.

We reserve the right to update and amend this shipping policy as needed without prior notice. Any changes will be effective immediately upon posting the updated policy on our Site.

By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.

Thank you for choosing PURA SEED OF OREGON for all of your strain genetics. We look forward to providing you with top-shelf seed strains and our signature service.

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